April 7, 2020 -- Turf Valley Resort -- 2700 Turf Valley Rd., Ellicott City, MD 21042
Aerial view of Turf Valley Resort. Several buildings flanked by golf course. Decorative pond seen near front of buildings. Background rolling hills of dense trees.

Training Institute Sponsors

Hamilton Relay

Registration Information

The mission of the Institute is to prepare as many service professionals and consumer advocates across America to “put policy to work” in areas of TV captioning, 9-1-1 access, emergency notifications, and access to services with the business community and government.  In addition, the Institute will foster communication and partnerships from between TDI, government officials, industry players, service professionals, and consumer group advocates at local, state, and national levels.

There are three types of registration options:

  • TDI Members
  • Non-TDI Members / Nonprofit / Government 
  • Industry Representatives

All registration fees include:

  • April 6: Evening Reception
  • April 7: All-day Training Institute workshops, lunch, and refreshments

Early Bird Rates expire on March 15, 2020.
Standard rates start March 16.

Hotel & Lodging

Stay at the Turf Valley Resort for only $131 / night* Reserve your room at 

All rooms and suites are newly renovated and fully-furnished. In addition to its American Fusion dining restaurant, TVR also offers complimentary on-site parking, indoor pool, hot tub, fitness center, 36-hole golf course, and nine spa treatment rooms. Historic Ellicott City is just six miles away and lined with more than 50 shopping and dining destinations.

Other nearby hotels:
TDI does not offer any discounts with these hotels

  • The Wayside Inn (6 miles / 15 min)
  • The Columbia Inn (6 miles / 15 min)
  • Residence Inn Columbia (10 miles / 15 min)
  • Sonesta Suites Columbia (11 miles / 16 min)

* taxes not included

Airports & Travel

There are three airports in the vicinity: BWI, DCA, and IAD. BWI is the closest to Turf Valley Resort.

  • Baltimore /Washington International / Thurgood Marshall (BWI) – 23 miles
  • Ronald Regan National (DCA) – 49 miles
  • Dulles International (IAD) – 71 miles

Transportation options from the local airports.

Program Summary

Tuesday April 7, 2020

8a — 8:30
Greetings & Introduction

8:30 — 10a
Partnering with 9-1-1 Centers for Text-to-911 & Real-Time Text

Presenters: Toni Dunne and Richard Ray

10:15 — 11:45
Working Together for Quality TV Captions
Presenters: Blake Reid, Suzy Rosen Singleton, and Larry Walke

1:30 — 3p
Understanding How Emergency Notifications Work
Presenters: Richard Ray and Harry Anastopulos

3:15 — 4:45
Direct Video Services: A New Alternative for Customer Service
Presenters: Craig Radford, Vanessa LeBoss, Tom Wlodlowski, and Rob McConnell

4:45 — 5pm
Closing Remarks


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