[vc_row][vc_column][vc_column_text css=”.vc_custom_1610663090616{background-color: #b7d9f4 !important;}”]TELECOMMUNICATIONS RELAY SERVICE

CG 03-123 — Telecommunication Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities;

[/vc_column_text][vc_custom_heading text=”COMMENTS” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1610663101978{background-color: #f4d2cd !important;}”][vc_column_text]HLAA, with the assistance of TDI’s legal representation, filed a COMMENT [see below, under Tags: for the full list of signatories] to the Federal Communications Commission, to:

express our concerns about CaptionCall to adding the Automatic Speech Recognition (ASR) into its expansion of the Internet Protocol Captioned Telephone Services (IP CTS).

We are still concerned with the Commission approving ASR-based provider certifications without having any technology-neutral minimum standards for ASR-based services to the public. We believe the FCC’s decision to certify these ASR services may have an erroneous impact towards the consumers.

We also thank CaptionCall for their cooperation with us to clarify our concerns about its ASR services.[/vc_column_text][vc_column_text css=”.vc_custom_1611257575335{margin-top: 10px !important;}”]URL for Full Filing Document on FCC’s Electronic Comment Filing System [/vc_column_text][vc_column_text]https://ecfsapi.fcc.gov/file/1221255600704/2020.12.21%20Consumer%20Groups%20and%20Accessibility%20Researchers%20CaptionCall%20Comment%20final.pdf[/vc_column_text][vc_column_text]Special Thanks to:  SAMUELSON-GLUSHKO TECHNOLOGY LAW & POLICY CLINICCOLORADO LAW[/vc_column_text][/vc_column][/vc_row]