HLAA, with the assistance of TDI’s legal representation, filed a COMMENT [see below, under Tags: for the full list of signatories] to the Federal Communications Commission, to:

express our concerns about CaptionCall to adding the Automatic Speech Recognition (ASR) into its expansion of the Internet Protocol Captioned Telephone Services (IP CTS).

We are still concerned with the Commission approving ASR-based provider certifications without having any technology-neutral minimum standards for ASR-based services to the public. We believe the FCC’s decision to certify these ASR services may have an erroneous impact towards the consumers.

We also thank CaptionCall for their cooperation with us to clarify our concerns about its ASR services.

https://ecfsapi.fcc.gov/file/1221255600704/2020.12.21%20Consumer%20Groups%20and%20Accessibility%20Researchers%20CaptionCall%20Comment%20final.pdf

Special Thanks to:  SAMUELSON-GLUSHKO TECHNOLOGY LAW & POLICY CLINIC,  COLORADO LAW