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FCC Filing: Application of CaptionCall to Expands Its IP Captioned Telephone Services

Angela Rogers
December 21, 2020
TDI: FCC Filings
TDI FCC Filing

TELECOMMUNICATIONS RELAY SERVICE

CG 03-123 — Telecommunication Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities;

COMMENTS

HLAA, with the assistance of TDI’s legal representation, filed a COMMENT [see below, under Tags: for the full list of signatories] to the Federal Communications Commission, to:

express our concerns about CaptionCall to adding the Automatic Speech Recognition (ASR) into its expansion of the Internet Protocol Captioned Telephone Services (IP CTS).

We are still concerned with the Commission approving ASR-based provider certifications without having any technology-neutral minimum standards for ASR-based services to the public. We believe the FCC’s decision to certify these ASR services may have an erroneous impact towards the consumers.

We also thank CaptionCall for their cooperation with us to clarify our concerns about its ASR services.

URL for Full Filing Document on FCC’s Electronic Comment Filing System 

https://ecfsapi.fcc.gov/file/1221255600704/2020.12.21%20Consumer%20Groups%20and%20Accessibility%20Researchers%20CaptionCall%20Comment%20final.pdf

Special Thanks to:  SAMUELSON-GLUSHKO TECHNOLOGY LAW & POLICY CLINIC,  COLORADO LAW

Tags: Association of Late Deafened Adults Cerebral Palsy and Deaf Organization Deaf Seniors of America Deaf/Hard of Hearing Technology Rehabilitation Engineering Research Center National Association of the Deaf (NAD) National Cued Speech Association Rehabilitation Engineering Research Center on Technology for the Deaf and Hard of Hearing Rehabilitation Engineering Research Center on Universal Interface & Information Technology Access (IT-RERC) TeleCommunications for the Deaf (TDI)
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