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FCC Filing: Amendment to Application of ClearCaptions for Certification as a Provider of IP Captioned Telephone Service

Angela Rogers
November 5, 2020
TDI: FCC Filings
TDI FCC Filing

TELECOMMUNICATIONS RELAY SERVICE

CG 03-123 — Telecommunication Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities

COMMENTS

Hearing Loss Association of America (HLAA), with the assistance of TDI’s legal representation, filed a COMMENT [see below, under Tags: for full list of signatories] to the Federal Communications Commission, requesting the FCC to:

Reconsider certifying the ASR-based IP providers including ClearCaptions. We expressed our concerns about ClearCaptions, MachineGenius, Clarity, VTCSecure, and Innocaption and stated that the rules of certifying the ASR-based IP CPTS are unclear.

We appreciate ClearCaptions cooperation by working with us to clarify our concerns regarding the quality of service, call volume, and privacy. 

URL FOR FULL FCC FILING DOCUMENT HERE

Special Thanks to: SAMUELSON-GLUSHKO TECHNOLOGY LAW & POLICY CLINIC,  COLORADO LAW

Tags: Association of Late Deafened Adults Cerebral Palsy and Deaf Organization Deaf Seniors of America Deaf/Hard of Hearing Technology Rehabilitation Engineering Research Center National Association of the Deaf National Cued Speech Association Rehabilitation Engineering Research Center on Universal Interface & Information Technology Access
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